MY MISSION
In today’s volatile, uncertain, complex, and ambiguous (VUCA) environment, even the most talented professionals can feel overwhelmed—caught between the pressure to perform and the chaos of constant change. As a former engineer, consultant, and senior leader in the financial and tech industries, I know firsthand what it takes to stay grounded while leading others through uncertainty.
Through my talks, I offer practical tools to manage stress, foster psychological safety, and lead with confidence. I help leaders build resilient teams where empathy, innovation, and performance thrive—no matter what comes next. And as artificial intelligence transforms the way we work, I show leaders how to embrace AI as an ally—leveraging its power for insight and efficiency while keeping humanity, creativity, and trust at the center. My mission is rooted in three decades of experience and a deep passion for helping people grow—individually and together while preparing them to lead with resilience in an AI-driven world.
MEET LUCY
Lucy Chen is a dynamic speaker, certified Human Potential Coach, and former tech and finance executive who empowers professionals to lead with resilience, clarity, and confidence in today’s fast-changing world. With more than three decades of experience as an engineer, consultant, and senior leader, she brings a unique blend of strategic insight and emotional intelligence to her work. Lucy equips leaders with practical tools to manage stress, foster psychological safety, and cultivate a growth mindset—enabling high-performing teams to thrive through uncertainty and change.
As the founder of Gifted Coaching and Gifted Books, Lucy supports professionals in advancing their leadership and storytelling journeys. She is the author of the award-winning Build Resilience: Live, Learn, and Lead, which has helped readers around the world navigate personal and professional challenges with courage and clarity.
A founding member of Chief San Francisco, Lucy has spoken at premier venues including SXSW 2025, and was honored with a Gracie Award Honorable Mention in the Digital Media – National category. Her mission is to help people grow—individually and together.
LUCY'S TALKS
Build Resilience in Challenging Times
In fast-paced tech environments, constant change, uncertainty, and burnout can undermine focus, performance, and morale. Resilience is no longer optional—it’s a leadership imperative.
Lucy Chen helps tech professionals lead with resilience to build high-performance, inclusive teams. In this impactful talk, she shares tools to navigate change, prevent burnout, and foster psychological safety. Participants will learn how to drive growth, spark innovation through a growth mindset, and build a culture of empathy, belonging, and results.
Leading Across Generations: Bridging Gaps, Building Trust
Today’s workplace includes up to four generations—each shaped by different values, communication styles, and expectations. This generational diversity brings both challenges and opportunities. To lead effectively, tech professionals must build bridges across age gaps, reduce friction, and harness each generation’s unique strengths.
In her talk, Lucy Chen helps managers and team leads improve cross-generational collaboration and communication. Participants will learn how to lead with empathy, foster mutual respect, and create a culture where Gen Z, Millennials, Gen X, and Boomers can thrive together. Through case studies, reflection exercises, and practical frameworks, Lucy equips leaders to navigate generational dynamics with clarity, inclusiveness, and confidence.
Communicate with Clarity and Confidence
Strong communication is the backbone of innovation, leadership, and collaboration—yet in technical environments, it’s often overlooked. Whether leading meetings, presenting ideas, or navigating conflict, tech professionals must communicate clearly and confidently to drive results.
In this engaging keynote, Lucy Chen equips technical leaders and rising professionals with the tools to elevate their communication—both verbal and nonverbal. Participants will learn how to speak with clarity, listen with empathy, and inspire action across teams and stakeholders. Drawing on her experience as a Distinguished Toastmaster and executive coach, Lucy makes communication skills practical, approachable, and empowering—even for introverts.
AUTHOR PROFILE
Lucy Chen is an award-winning author, audiobook narrator, and founder of Gifted Books, a pioneering platform that helps diverse writers—especially Asian and Pacific Islander (API) voices—share their stories with the world. Her debut book, Build Resilience: Live, Learn, and Lead, won multiple accolades including the International Impact Book Award and the PenCraft Seasonal Best Book Award for Nonfiction Self-Help. The book is now also available in Chinese and has inspired readers across cultural boundaries.
A first-generation immigrant from China and a former finance executive, Lucy draws deeply from her own journey to write about resilience, leadership, and identity. Her writing blends practical wisdom with heartfelt storytelling to empower professionals, women, and immigrant communities to lead fulfilled, purpose-driven lives.
In 2024, Lucy launched Gifted Books to guide aspiring authors from manuscript to publication in both English and Chinese. Her imprint offers coaching, editing, and publishing services, helping first-time writers bring their voices into print with confidence and clarity. Through this work, Lucy is building a literary community rooted in inclusion and impact.
Lucy received the Gracie Award Honorable Mention in 2025 for her role as narrator of her own audiobook. She has been a featured speaker at SXSW and a passionate advocate for authorship as a tool for empowerment and legacy.
When she's not coaching or writing, Lucy serves her community as a board member, speaker, and mentor. She is a black belt in taekwondo, a mother of three, and a firm believer in the power of stories to heal and inspire.
This book allows readers to dive into a captivating exploration of resilience and personal growth. Through compelling stories and personal insights, you’ll join the author’s parents on a journey through the trials of WWII, the Great Leap Forward, and China’s Reopening to the World. You’ll also join the author on her path from childhood in China to adulthood in the US. These intriguing stories span three generations, two countries, and more than eighty years.
At the core of this inspiring journey are seven down-to-earth principles that form the backbone of resilience. These aren’t just abstract ideas—they’re practical tools forged in the fire of real-life experiences. In a world where challenges are inevitable, cultivating resilience is the key to success. Backed by science and personal stories, these principles are a compass for navigating life’s ups and downs. With each page, you’ll find the inspiration to harness your own strength, conquer setbacks, and navigate life’s uncertainties with confidence. This isn’t just a story of triumph over hardship. It’s a call to all who want to reignite hope, confidence, and their own power in a world full of challenges.
COACHING
Lucy Chen is a resilience and leadership coach, award-winning author, and founder of Gifted Coaching and Gifted Books. As a certified Human Potential Coach and Psychological Fitness Specialist, she has mentored over 100 professionals across industries—guiding them to overcome self-doubt, lead with clarity, and turn their lived experiences into meaningful impact. Coaching in both English and Mandarin, Lucy empowers women and Asian immigrants to rise with confidence in career, life, and authorship.
Her debut book, Build Resilience: Live, Learn, and Lead, has won multiple awards including the International Impact Book Award and PenCraft’s Best Book Award for Nonfiction Self-Help. Through powerful storytelling and practical tools, the book reflects the core of Lucy’s coaching philosophy: resilience is not just about bouncing back—it's about bouncing forward with purpose.
In 2024, Lucy expanded her coaching practice by founding Gifted Books, a full-service publishing program designed to support first-time and underrepresented authors—especially those in the Asian and Pacific Islander (API) community. She helps clients from idea to launch, offering guidance on writing, editing, mindset, and publishing in both English and Chinese.
Lucy was honored with a Gracie Award Honorable Mention in 2025 for narrating her own audiobook and was a featured speaker at SXSW 2025. Whether coaching clients one-on-one or on stage as a speaker, she is deeply committed to helping others find their voice, own their story, and lead from within.
Resilience Coaching, 1:1 Coaching, Group Coaching, & Book Coaching
Lucy offers personalized resilience coaching to help professionals navigate change, overcome setbacks, and lead with confidence. Through 1:1 coaching, she supports clients in building clarity, emotional strength, and lasting impact. Her group coaching programs foster connection and growth among peers facing similar challenges. As a book coach, Lucy guides aspiring authors from idea to publication, helping them turn their lived experiences into powerful, purpose-driven books.
LET'S CONNECT
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